Article
Exploring the links among corporate social responsibility, reputation, and performance from a multi-dimensional perspective
Author/s | González Rodríguez, María Rosario
Díaz Fernández, María del Carmen Shi, Fangfang Okumus, Fevzi |
Department | Universidad de Sevilla. Departamento de Economía Aplicada I Universidad de Sevilla. Departamento de Administración de Empresas y Comercialización e Investigación de Mercados (Marketing) |
Publication Date | 2021 |
Deposit Date | 2024-02-08 |
Published in |
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Abstract | This study examines the links among corporate social responsibility (CSR), reputation, and performance in hotel
companies from a multidimensional perspective. Data were collected from 322 hotels in China and partial ... This study examines the links among corporate social responsibility (CSR), reputation, and performance in hotel companies from a multidimensional perspective. Data were collected from 322 hotels in China and partial least squares equation modelling (PLS-SEM) was employed for a causal-predictive analysis. Study results reveal that CSR practices influence hotel reputation as seen from both international and local perspectives. CSR and reputation influence performance dimensions (accounting-based performance, market-based performance, and nonfinancial performance) differently. The research findings offer specific theoretical and practical implications for hotel managers. |
Citation | González Rodríguez, M.R., Díaz Fernández, M.d.C., Shi, F. y Okumus, F. (2021). Exploring the links among corporate social responsibility, reputation, and performance from a multi-dimensional perspective. International Journal of Hospitality Management, 99, 103079. https://doi.org/10.1016/j.ijhm.2021.103079. |
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version_aceptada_exploring_the ... | 742.3Kb | [PDF] | This document is not available in full text until 2024-10-02 . For more information contact idus@us.es. | Versión aceptada |