Article
Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams
Author/s | Alves, Marta P.
Dimas, Isabel D. Lourenço, Paulo R. Rebelo, Teresa Peñarroja Cabañero, Vicente Gamero Vázquez, Nuria |
Department | Universidad de Sevilla. Departamento de Psicología Social |
Publication Date | 2023 |
Deposit Date | 2023-08-04 |
Published in |
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Abstract | Virtuality is noticeably present in organisations and influences the way people interact within teams. This study involved 104 organisational teams with some degree of virtuality and intends to analyze a moderated-mediation ... Virtuality is noticeably present in organisations and influences the way people interact within teams. This study involved 104 organisational teams with some degree of virtuality and intends to analyze a moderated-mediation model in which virtuality moderates the indirect effect of team conflict on team effectiveness and innovation through team trust. First, results reveal that the negative association between conflict and team trust was significant for task conflict only in teams with low virtuality, and for relationship conflict was significant under low and moderate levels of virtuality. Finally, findings indicate that virtuality moderated the negative mediated relationship between both task and relationship team conflict and team effectiveness only through cognitive trust. Overall, the findings suggest that virtuality may protect team trust from the negative effects of conflict, and they point to the key role of cognitive trust as an antecedent of team effectiveness in hybrid teams. |
Funding agencies | Fundação para a Ciência e a Tecnologia. Portugal Ministerio de Ciencia, Innovación y Universidades (MICINN). España Unión Europea |
Project ID. | UIDB/04630/2020
UIDB/05037/2020 PSI2016-79351-P |
Citation | Alves, M.P., Dimas, I.D., Lourenço, P.R., Rebelo, T., Peñarroja Cabañero, V. y Gamero Vázquez, N. (2023). Can virtuality be protective of team trust? Conflict and effectiveness in hybrid teams. Behaviour & Information Technology, 42 (7), 851-868. https://doi.org/10.1080/0144929X.2022.2046163. |
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