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Artículo
Exogenous Shocks and Business Process Management: A Scholars’ Perspective on Challenges and Opportunities
(Springer, 2022)
Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, ...
Artículo
Seven Paradoxes of Business Process Management in a Hyper-Connected World
(Springer, 2021)
Business Process Management is a boundary spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, infor mation ...