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Presentation
Does Your Accurate Process Predictive Monitoring Model Give Reliable Predictions?
(Springer, 2018)
The evaluation of business process predictive monitoring models usually focuses on accuracy of predictions. While accuracy aggre gates performance across a set of process cases, in many practical sce narios decision makers ...
Presentation
Narrowing the Business-IT Gap in Process Performance Measurement
(Springer, 2016)
To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process Performance Indicators (PPIs) are used to specify relevant performance requirements. The formulation ...
Presentation
FM fact label: a configurable and interactive visualization of feature model characterizations
(ACM: Association for Computing Machinery, 2022)
Recognizing specific characteristics of feature models (FM) can be challenging due to the different nature and domains of the models. There are several metrics to characterize FMs. However, there is no standard way to ...
Presentation
Devising an SLA-Aware Methodology to Improve Process Performance
(Asociación de Ingeniería del Software y Tecnologías de Desarrollo de Software (SISTEDES), 2017)
Aiming to be as competitive as possible, organisations are always pursuing to improve their business processes applying corrective actions when needed. However, the actual analysis and decision mak ing for those actions ...
Presentation
A hybrid reliability metric for SLA predictive monitoring
(Association for Computing Machinery (ACM), 2019)
Modern SLA management includes SLA prediction based on data collected during service operations. Besides overall accuracy of a prediction model, decision makers should be able to measure the reliability of individual ...
Presentation
Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs
(Springer, 2017)
The continuous performance improvement of business processes usually involves the definition of a set of process performance indicators (PPIs) with their target values. These PPIs can be classified into lag PPIs, which ...