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Mostrando ítems 11-15 de 15
Artículo
Bridging tourist services and clients: A personal networks-based description of the roles of travel agents
(Elsevier, 2022)
In this study, we analyse the professional role of a group of 28 travel agents in the Russian tourism market. By breaking down the role into basic activities and evaluating the exchanges with personal contacts regarding ...
Artículo
Error orientation in a decision-making simulation program: differences between promotion vs. prevention focus
(Frontiers Media, 2023)
Changing situations develop work environments where workers must generate strategies to learn and persist from continuous errors and setbacks. Previous research has shown that errors enhance motivation, break the routine, ...
Artículo
Interpersonal Conflicts in the Unit Impact the Service Quality Rated by Customers: The Mediating Role of Work-UnitWell-Being
(MDPI, 2021)
Social dynamics at work are crucial for understanding how internal processes in an organization are related to their performance and productivity. Following the Service-Profit Chain (SPC) theory, this study analyses, at ...
Artículo
Investigación cualitativa en el estudio de la aculturación de la población inmigrante marroquí en Andalucía: La aplicación de la Teoría Fundamentada
(Universidad de Jaén, 2015)
Este trabajo aborda la investigación de los procesos de aculturación desde la perspectiva de la investigación cualitativa (IC) con propósitos transformadores. Se revisan los presupuestos de la metodología cualitativa, y ...
Artículo
Relations between professional groups in the Atlantic and Mediterranean fishing enclaves of Andalusia (Spain): A personal networks approach with clustered graphs
(Elsevier, 2016)
This paper proposes a new network-based approach to analyse intergroup relations in fishing ports. The technique of clustered graphs is applied to the case of the Andalusian fishing ports to assess the balance between ...