Author profile: Cepeda-Carrión, Gabriel
Institutional data
Name | Cepeda-Carrión, Gabriel |
Department | Administración de Empresas y Marketing |
Knowledge area | Organización de Empresas |
Professional category | Catedrático de Universidad |
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Statistics
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No. publications
61
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No. visits
25144
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No. downloads
71027
Publications |
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Article
The effect of servant leadership on employee outcomes: does endogeneity matter?
(Springer, 2023)
Today’s society demands ethical and people-oriented management from companies. In this context, servant leadership represents ... |
Article
Managing customer experience dimensions in B2B express delivery services for better customer satisfaction: a PLS-SEM illustration
(Emerald, 2023)
Purpose This article aims to open the black box of the relationship between customer experience and customer satisfaction. ... |
PhD Thesis
The use of fitness apps on customer satisfaction and retention: the fitness centres context
(2021)
The objective of this study is to analyse the use of fitness centre apps and its influence on customer satisfaction and ... |
Article
A primer on the conditional mediation analysis in PLS-SEM
(Association for Computing Machinery, 2021)
Conditional mediation (CoMe) analysis integrates mediation and moderation analyses to examine and test hypotheses about ... |
Article
A business model adoption based on tourism innovation: Applying agratification theory to mobile applications
(2021)
The purpose of this paper is to improve understanding of Tourism Innovation by using a Uses and Gratifica-tion Theory model ... |
Final Degree Project
El Trabajo de los líderes en las entidades deportivas, metodología y procedimientos: investigación en el ámbito de la educación y formación.
(2021)
El líder puede ser una figura fundamental dentro de una organización para potenciar las fortalezas de un equipo de trabajo ... |
Article
Influência das tecnologias na retenção de sócios em ginásios: revisão sistemática
(Univ Fed Rio Grande DO Suil, Escola Educ Fisica, 2020)
O objetivo desta revisão sistemática é identificar a influência das redes sociais e tecnologias na retenção de clientes ... |
Master's Final Project
Liderazgo de servicio: influencia sobre intenciones de rotación voluntaria de empleados.
(2020)
El objetivo principal de muchas empresas consiste en la generación de beneficios para sus fundadores, beneficios que ... |
Article
Importance-Performance Matrix Analysis (IPMA) to Evaluate Servicescape Fitness Consumer by Gender and Age
(MDPI, 2020)
The fitness sector has always been linked to the analysis of the loyalty of its consumers. Different studies have shown ... |
Article
Uncontrolled counter-knowledge: its effects onknowledge management corridors
(Taylor & Francis, 2019)
Disinformation and misconceptions based on unverified information (e.g., hoaxes, exaggera-tions, or gossip) is what is ... |
Article
Understanding relationship quality in hospitality services : A study based on text analytics and partial least squares
(Emerald, 2019)
Purpose – The purpose of this paper is to analyze the occurrence of terms to identify the relevant topics and then to ... |
Article |
Article
Developing green innovation performance by fostering of organizational knowledge and coopetitive relations
(Springer, 2018)
This study explores the links between knowledge base, relationship learning, and green innovation performance within a ... |
Final Degree Project
Proyecto para la creación de una Asociación para el Fomento del Deporte Adaptado e Inclusivo
(2018)
Este proyecto social, deportivo e inclusivo nace con la intención de crear una asociación sin ánimo de lucro ... |
Article
Potential and realized absorptive capacity as complementary drivers of green product and process innovation performance
(MDPI, 2018)
Nowadays, companies need to absorb new knowledge from external sources to grasp environmental issues. However, the internal ... |
Article
An explanatory and predictive PLS-SEM approach to the relationship between organizational culture,organizational performance and customer loyalty: The case of health clubs
(Emerald, 2018)
Purpose This study aims to analyze the impact and predictive capacity of organizational culture on both customer loyalty ... |
Article
How public sport centers can improve the sport consumer experience
(Emerald, 2018)
Purpose – The sport consumer experience is becoming an important aspect to sport center’s management. From this point, the ... |
PhD Thesis
Knowledge management and dynamic capabilities: four essays on their relationship and influence on green innovation performance.
(2017)
The environmental impact has become a growing global concern in the current economic and social spheres, including consumers, ... |
Article
Mapping the field: a bibliometric analysis of green innovation
(MDPI, 2017)
The topic of green innovation (GI) has increasingly attained organizational relevance due to its contribution to the ... |
Final Degree Project
Reclutamiento y selección a través de redes sociales y plataformas digitales
(2017)
En este trabajo de investigación nos hemos centrado en estudiar la utilizacion de las plataformas digitales y de las redes ... |
PhD Thesis |
Article
Mediation analysis in partial least squares path modeling: Helping researchers discuss more sophisticated models
(Emerald, 2016)
Purpose – Indirect or mediated effects constitute a type of relationship between constructs that often occurs in partial ... |
Article
Social capital, absorptive capacity and entrepreneurial behaviour in an international context
(Inderscience, 2016)
This study proposes a learning-based model that contributes to understanding the international growth of small and ... |
Article
The antecedents of green innovation performance: A model of learning and capabilities
(Elsevier, 2016)
Environmental management and green practices have a narrow linkage with fi rm innovativeness. Companies that are pioneersin ... |
Article |
Article
How knowledge management processes can create and capture value for firms?
(Palgrave Macmillan, 2016)
Knowledge has become the main competitive tool for firms. Just as knowledge is considered as the most important strategic ... |
Article
La dinámica empresarial:capacidades dinámicas y operativas en una teoría de la competitividad.
(Ministerio de Industria, Energía y Turismo, 2016)
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Article
Customer equity management in a professional player’s agency: how much is worth my current player’s base?
(Universitat de les Illes Balears, 2016)
Traditionally, basketball players’ agents and players’ agents companies in general take decisions about their represented ... |
Article
Prediction-oriented modeling in business research by means of PLS path modeling: Introduction to a JBR special section
(Elsevier, 2016)
Under the main theme “ prediction-oriented modeling in business research by means of partial least squares path modeling ” (PLS), ... |
Article
An application of the performance-evaluation model for e-learning quality in higher education
(Taylor & Francis, 2015)
The demand for e-learning in higher education is rising, competition is increasing, and universities are investing significant ... |
Article
Negative aspects of counter-knowledge on absorptive capacity and human capital
(Emerald, 2015)
Purpose – People live and work in a world where they do not have complete knowledge and, as a result, they make use ... |
Article
The cycle of customer value: a model integrating customer and firm perspectives
(Vilnius Gediminas Technical University ; Taylor & Francis, 2015)
The aim of this paper is to contribute to the strategic management literature by identifying a relationship between customer ... |
Article
The use of organizational capabilities to increase customer value
(Elsevier, 2013)
The importance of the customer's role in the management of a firm has been increasing for the last twenty years. A firm's ... |
Article
Developing an integrated vision of customer value
(Emerald, 2013)
Purpose – The aim of this paper is to contribute to the service management literature by identifying the possible relationship ... |
Article
Implementing telemedicine technologies through an unlearning context in a homecare setting
(Taylor & Francis, 2013)
Despite the opportunities the health sector will offer as a result of the design and development of a technology infrastructure, ... |
PhD Thesis
La fidelidad de clientes en centros de fitness privados españoles: la cadena de creación y percepción de valor
(2012)
El aumento del interés por la actividad física en la sociedad y la oferta de los organismos públicos y privados, ha ... |
PhD Thesis
Análisis de la creación de valor. Un enfoque de capacidades
(2012)
El mundo de la empresa gira alrededor de la creación de valor, objetivo principal de cualquier estrategia empresarial. ... |
Article
Los sistemas de inteligencia de negocio como soporte a los procesos de toma de decisiones en las organizaciones
(Fundación de las Cajas de Ahorros, 2012)
Los sistemas de inteligencia de negocio (business intelligence, BI) son sistemas de información que acogen a un amplio ... |
Article
Improving the absorptive capacity through unlearning context: an empirical investigation in hospital-in-the-home units
(Taylor & Francis, 2012)
The Spanish healthcare system has undergone important changes, particularly in the development of new homecare services. ... |
Article |
Article
How can managers in the hospital in the home units help to balance technology and physician – patient knowledge?
(Oxford University Press, 2011)
Background. With the passing of time, knowledge like other resources can become obsolete. Thus, people in a healthcare system ... |
Article
Creando capacidades que aumenten el valor para el cliente
(Academia Europea de Dirección y Economía de la Empresa, 2011)
El objetivo de este artículo es contribuir a la literatura al identificar las posibles combinaciones entre tres capacidades ... |
Article
Creating dynamic capabilities to increase customer value
(Emerald, 2011)
Purpose – The purpose of this paper is to contribute to the strategic management literature by identifying possible ... |
Article |
Presentation
Enseñanza sobre Gestión de Empresas Deportivas a través del método del caso y sus protagonistas
(Edición Digital Atres, 2011)
Desde sus inicios la asignatura de Organización y Gestión de Empresas Deportivas viene utilizando la presencia de ... |
Article
Linking unlearning with innovation through organizational memory and technology
(2010)
While the information technologies provide organizational members with explicit concepts, such as writing instruction ... |
Article
Clima de confianza, aprendizaje e innovación: una metáfora biomimética
(Academia Europea de Dirección y Economía de la Empresa, 2010)
El presente estudio lleva a cabo un trabajo exploratorio sobre las interacciones entre los elementos que intervienen en ... |
Article
El desarrollo de programas de Gestión del Conocimiento: Las unidades de hospitalización a domicilio
(Ministerio de Industria, Energía y Turismo, 2010)
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Report
Organizational unlearning context fostering learning for customer capital through time: lessons from smes in the telecommunications industry
(2010)
In situations where organizations and their members face changing environments it is necessary that old knowledge represented ... |
Presentation
Customer loyalty of fitness center: A model of creation and perception of value
(European Association of Sports Management, 2010)
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Report
Analyzing an absorptive capacity: unlearning context and information sistem capabilities as catalysts for innovativeness
(2010)
This study examines the impact of a company’s unlearning context and information system (IS) capabilities on the company’s ... |
Presentation
Knowledge management practices and the enhancement of customer capital: the importance of time
(ESIC, 2009)
Actualmente, los responsables de las pequeñas y medianas empresas (PYMES) debido al hecho de tener que vigilar continuamente ... |
Presentation
Investigar en Economía de la Empresa: ¿Partial Least Squares o modelos basados en la Covarianza?
(Asociación Española de Dirección y Economía de la Empresa, 2007)
El reciente interés y la reiterada utilización de diversas técnicas de Modelos de Ecuaciones Estructurales (MEE) junto al ... |
Presentation
Constructos latentes y agregados en la Economía de la Empresa
(Asociación Española de Dirección y Economía de la Empresa, 2007)
Fallar a la hora de especificar el modelo de medida puede acarrear importantes consecuencias para la validez de las ... |
Presentation
Aplicando en la práctica la técnica pls en la administración de empresas
(2004)
En este trabajo nos planteamos resolver la casuística práctica con la que los investigadores de administración de empresas ... |
Article
Las plazas de toros de Andalucía y su incidencia turística: un análisis de grupos estrátégicos
(2003)
Andalucía es una de las Comunidades Autónomas que tiene una mayor protagonismo en el sector taurino español, ya sea por ... |
Presentation
El atractivo social, turístico y económico de la fiesta nacional
(Tirant lo Blanch, 2001)
Los toros son un acontecimiento en España, fruto de lo cual, constituyen por sí mismo una importante fuente de atractivo ... |
Presentation |
Presentation
Alianzas estratégicas de conocimiento: aprendizaje en colaboración
(1999)
En un buen número de sectores tecnológicamente avanzados, se están desarrollando nuevas formas de organización. Así, en ... |
Presentation
La óptica de la organización basada en el conocimiento: repercusiones sobre algunas variables organizativas
(Universidad de Málaga, 1998)
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Presentation
El reto de las nuevas titulaciones en un mercado global: un análisis dinámico de expectativas
(Universidad de Málaga, 1998)
En las puertas del siglo XXI, la formación se consolida como uno de los pilares básicos de la competitividad y la ... |