Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, ...

Robotic process automation (RPA) is a technology that is presented as a universal tool that solves major problems of modern ...

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within ...

Digital transformation has brought an unprecedented pace of change and a huge amount of information available for businesses. ...

Business Process Management is a boundary spanning discipline that aligns operational capabilities and technology to design ...

Board-based software tools for managing collaborative work (e.g. Trello or Microsoft Planner) are highly configurable ...

This article presents DemaBot: a low-code solution to create chatbots designed to automate decision making. Examples of ...

The modeling and management of business processes often leads to the definition of several variants of the same process. ...

This paper reports our experience in flipping a second- year undergraduate course on software architecture and integration, ...

It is well-known that context impacts running instances of a process. Thus, defining and using contextual information may ...

Contribution: This article presents an experience report on the application of flipped classroom (FC) to the laboratory ...

Knowledge-Intensive Processes (KIPs) are processes whose execution is heavily dependent on knowledge workers performing ...

En este artículo describimos nuestra experiencia al aplicar la metodología de clase invertida en la asigna tura Arquitectura ...

Organizations use Key Performance Indicators (KPIs) to monitor whether they attain their goals. To support organizations ...

La Gestión del Rendimiento de los Procesos, que comprende las etapas de planificación, supervisión y control del rendimiento ...

Decision management is of utmost importance for the achievement of strategic and operational goals in any organisational ...

Monitoring process performance is an important means for organizations to identify opportunities to improve their operations. ...

The continuous performance improvement of business processes usually involves the definition of a set of process performance ...

Monitoring and measuring the performance of business pro- cesses are valuable tasks that facilitate the identi cation of ...

Process performance indicators (PPIs) allow the quantitative evaluation of business processes, providing essential information ...

In a changing and competitive business world, business processes are at the heart of modern organizations. In some cases, ...

The performance perspective of business processes is concerned with the definition of performance requirements usually ...

Business Process (BP) families are made up of BP variants that share commonalities but also show differences to accommodate ...

To determine whether strategic goals are met, organizations must monitor how their business processes perform. Process ...

The human resource perspective of a business process is concerned with the relation between the activities of a process ...

La representación de indicadores de rendimiento sobre los procesos de negocio facilita la comprensión y de finición en el ...

Performance calculation is a key factor to match corporate goals between different partners in process execution. However, ...

The definition of process-related key performance indica tors (KPIs) is a key part of performance measurement and one of ...

Many proposals to model service level agreements (SLAs) have been elaborated in order to automate different stages of the ...

Process performance management (PPM) aims at measuring, monitoring and analysing the performance of business processes ...

Cada vez son más numerosas las organizaciones orientadas a procesos que, para conseguir sus objetivos, necesitan modelar ...

The definition of process-related key performance indicators (KPIs) is a key part of performance measurement and one of ...

A key aspect in any process-oriented organisation is the measurement of process performance for the achievement of its ...

A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its ...

A key aspect to identify improvement points of the business processes (BP) of an organisation is to conduct performance ...

A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its ...

Process Performance Indicators (PPIs) are a key asset for the mea- 2 surement of the achievement of strategic and operational ...

In this demo, we introduce CRISTAL (Collection of ResourcecentrIc Supporting Tools and Languages), a tool suite aimed at ...

The measurement of process performance and its analysis is crucial for the consecution of strategic and operational goals ...

Business process (BP) modelling notations tend to stray their attention from resource management, unlike other aspects ...

A key aspect in any process-oriented organisation is the evaluation of process performance for the achievement of its ...

An important aspect in the business process lifecycle is the evaluation of business processes performance, since it helps ...

It is increasingly important to evaluate the performance of business processes. A key instrument to carry out this evaluation ...

It is increasingly important to evaluate the performance of business processes. A key instrument in order to detect the ...