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Identifying the objetives of outsourcing logistics services as a basis for measuring its financial and operational performance

 

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Opened Access Identifying the objetives of outsourcing logistics services as a basis for measuring its financial and operational performance
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Author: Sanchís Pedregosa, Carlos
González Zamora, María del Mar
Domínguez Machuca, José Antonio
Department: Universidad de Sevilla. Departamento de Economía Financiera y Dirección de Operaciones
Date: 2012
Published in: International Journal of Economics and Management Engineering, 6 (9), 2441-2447.
Document type: Article
Abstract: Logistics outsourcing is a growing trend and measuring its performance, a challenge. It must be consistent with the objectives set for logistics outsourcing, but we have found no objective-based performance measurement system. We have conducted a comprehensive review of the specialist literature to cover this gap, which has led us to identify and define these objectives. The outcome is that we have obtained a list of the most relevant objectives and their descriptions. This will enable us to analyse in a future study whether the indicators used for measuring logistics outsourcing performance are consistent with the objectives pursued with the outsourcing. If this is not the case, a proposal will be made for a set of financial and operational indicators to measure performance in logistics outsourcing that take the goals being pursued into account.
Cite: Sanchís Pedregosa, C., González Zamora, M.d.M. y Domínguez Machuca, J.A. (2012). Identifying the objetives of outsourcing logistics services as a basis for measuring its financial and operational performance. International Journal of Economics and Management Engineering, 6 (9), 2441-2447.
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URI: https://hdl.handle.net/11441/80723

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