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Identifying Variability in Process Performance Indicators

 

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Author: Estrada Torres, Bedilia
Río Ortega, Adela del
Resinas Arias de Reyna, Manuel
Ruiz Cortés, Antonio
Department: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Date: 2016
Published in: BPM Forum 2016: International Conference on Business Process Management (2016), p 91-107
ISBN/ISSN: 978-3-319-45467-2
1865-1348
Document type: Presentation
Abstract: The performance perspective of business processes is concerned with the definition of performance requirements usually specified as a set of Process Performance Indicators (PPIs). Like other business process perspectives such as control-flow or d...
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Cite: Estrada Torres, B., Río Ortega, A.d., Resinas Arias de Reyna, M. y Ruiz Cortés, A. (2016). Identifying Variability in Process Performance Indicators. En BPM Forum 2016: International Conference on Business Process Management (91-107), Rio de Janeiro, Brazil: Springer.
Size: 1.299Mb
Format: PDF

URI: http://hdl.handle.net/11441/65661

DOI: 10.1007/978-3-319-45468-9_6

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