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User recommendations for the optimized execution of business processes

 

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Author: Barba Rodríguez, Irene
Weber, Barbara
Valle Sevillano, Carmelo del
Jiménez Ramírez, Andrés
Department: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Date: 2013
Published in: Data and Knowledge Engineering, 86 (July 2013), 61-84.
Document type: Article
Abstract: In order to be able to flexibly adjust a company's business processes (BPs) there is an increasing interest in flexible process-aware information systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses significant challenges to its users. As a major contribution of this work, we propose a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective. To evaluate the proposed constraint-based approach different algorithms are applied to a range of test models of varying complexity. The results indicate that, although the optimization of process execution is a highly constrained problem, the proposed approach produces a satisfactory number of suitable solutions.
Cite: Barba Rodríguez, I., Weber, B., Valle Sevillano, C.d. y Jiménez Ramírez, A. (2013). User recommendations for the optimized execution of business processes. Data and Knowledge Engineering, 86 (July 2013), 61-84.
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Format: PDF

URI: http://hdl.handle.net/11441/64291

DOI: 10.1016/j.datak.2013.01.004

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