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Priority-Based Human Resource Allocation in Business Processes


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Opened Access Priority-Based Human Resource Allocation in Business Processes

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Author: Cabanillas Macías, Cristina
García Rodríguez, José María
Resinas Arias de Reyna, Manuel
Ruiz Cortés, David
Mendling, Jan
Ruiz Cortés, Antonio
Department: Universidad de Sevilla. Departamento de Lenguajes y Sistemas Informáticos
Date: 2013
Published in: 11Th International Conference on Service Oriented Computing, ICSOC 2013, Berlín
Document type: Presentation
Abstract: In Business Process Management Systems, human resource management typically covers two steps: resource assignment at design time and resource allocation at run time. Although concepts like rolebased assignment often yield several potential performers for an activity, there is a lack of mechanisms for prioritizing them, e.g., according to their skills or current workload. in this paper, we address this research gap. More specifically, we introduce an approach to define resource preferences grounded on a validated, generic user preference model initially developed for semantic web services. Furthermore, we show an implementation of the approach demonstrating its feasibility. Keywords: preference modeling, preference resolution, priority-based allocation, priority ranking, RAL, resource allocation, SOUP.
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