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Tesis Doctoral
Artículo
Motivation and benefits of implementation and certification according ISO 9001 – the Portuguese experience
(2014)
The aim of the research is to analyze the different aspects associated with the motivation and benefits of certified ISO 9001 companies in Portugal. A total of 426 certified Portuguese companies were surveyed. The response ...
Informe
Organizational unlearning context fostering learning for customer capital through time: lessons from smes in the telecommunications industry
(2010)
In situations where organizations and their members face changing environments it is necessary that old knowledge represented in processes and routines be challenged prior to the addition of new knowledge. It could be ...
Artículo
Patient satisfaction in the peruvian health services: validation and application of the HEALTHQUAL scale
(MDPI, 2020)
During recent years, public–private partnerships (PPPs) in the health sector have been an attractive alternative for improving healthcare services in developing countries such as Peru. Therefore, it is fundamental to ...
Artículo
Artículo
Mapping the field: a bibliometric analysis of green innovation
(MDPI, 2017)
The topic of green innovation (GI) has increasingly attained organizational relevance due to its contribution to the satisfaction of environmental needs while concurrently enabling companies to differentiate themselves ...
Ponencia
¿Constituye la filosofía TQM un driver de las capacidades dinámicas en la empresa?
(Instituto Politécnico de Bragança, 2020)
Aunque existen numerosos estudios que relacionan de forma independiente la filosofía TQM y las capacidades dinámicas con el rendimiento organizativo, se observa una carencia de estudios que se centren en el análisis de la ...
Artículo
Barreras de entrada en sectores industriales
(Academia Europea de Dirección y Economía de la Empresa, 1989)