Palacios Gutiérrez, MarcosMoreno, LauraEscalona Cuaresma, María JoséRuiz Carreira, Mercedes2023-02-062023-02-062012Palacios Gutiérrez, M., Moreno, L., Escalona Cuaresma, M.J. y Ruiz Carreira, M. (2012). Evaluating the Service Level Agreements of NDT under WS-Agreement: An Empirical Analysis. En WEBIST-2012: Proceedings of the 8th International Conference on Web Information Systems and Technologies (246-250), Oporto, Portugal: SciTePress.978-989-8565-08-2https://hdl.handle.net/11441/142439Service-Level Agreements (SLA) is one of the well-known mechanisms to manage the services offered by a provider. In software engineering, it is usually taken as the starting point to define the collaboration between the development team and clients. More concretely, an SLA is a part of a service contract where the level of service is formally defined. In this document, both providers and clients purchase commitments that rule the working guidelines in a software project. However, despite its relevance, sometimes it is difficult or too subjective to assure that providers and clients are following SLA. This paper proposes a research approach based on the standard WS-Agreement and model-based paradigms that offers a mechanism for SLA testing and presents an initial evaluation of this approach in a Web methodology named NDT (Navigational Development Techniques). The paper refers to some practical experiences so as to evaluate the quality of the results, as well as introduces a new research line as a future work.application/pdf5engAttribution-NonCommercial-NoDerivatives 4.0 InternacionalAttribution-NonCommercial-NoDerivatives 4.0 Internacionalhttp://creativecommons.org/licenses/by-nc-nd/4.0/Service-Level AgreementsSoftware TestingWeb Engineeringinfo:eu-repo/semantics/conferenceObjectinfo:eu-repo/semantics/openAccesshttps://doi.org/10.5220/0003906602460250