Alfalla Luque, RafaelaMarín García, Juan AntonioMachuca, José A.D.Díaz Curbelo, Alina2024-12-162024-12-162024Alfalla Luque, R., Marín García, J.A., Machuca, J.A.D. y Díaz Curbelo, A. (2024). Exploring the links between human resources and Triple-A supply chain capabilities. The International Journal of Logistics Management, 36 (3), 968-986.https://doi.org/10.1108/IJLM-01-2024-0038.1758-65500957-4093https://hdl.handle.net/11441/165799Purpose – To explore the role of human resources (HR), specifically ability, motivation and opportunity practices (AMO) framework and supply chain orientation top management support (SCO-TMS), in driving the dynamic capabilities of the Triple-A (agility, adaptability and alignment), which help to overcome the challenges faced by global supply chains (SC). Design/methodology/approach – A survey is answered by managers from different functions in a sample of 287 manufacturing plants (three manufacturing sectors) and 14 countries(nine developed and five developing). The database is analyzed by PLS-SEM. In-sample and out-of-sample model predictive capacity is assessed by PLSPredict and CVPAT. A multigroup analysis (MGA) has been done to assess the possible influence of the countries’ economic development context in the model. Findings – This research confirms significant positive relationships between AMO and SCO-TMS and AAA capabilities, with SCO-TMS showing a stronger relationship. This highlights the importance of HR aspects (AMO and SCO-TMS) as drivers of Triple-A SC, and particularly the importance of top management’sstrategic vision to support SCO and develop collaborative relationships with suppliers and customers. The wide multicountry/multi-sector sample, reinforced by a good model’s in-sample and out-of-sample predictive capacity, makes these results more reliable and generalizable to other settings than other research in the field. Practical implications – Managers are encouraged to develop AMO practices and SCO-TMS (focusing on SCO-TMS as the main lever) to enhance Triple-A SC capabilities. The analysis of the country’s economic development contextstill encouragesthe use of SCO-TMS asthe main leversince its effect is higher than that of AMO. This knowledge is crucial to improving the allocation of limited resourcestoward developing appropriate capabilities. Originality/value – Following the DCV and ROT perspectives, this research pioneers the analysis of HR practices (AMO) and SCO-TMS as antecedents of the Triple-A SC capabilities, making relevant contributions to the knowledge on the drivers of these relevant dynamic capabilities, an area with limited prior research.application/pdf19 p.engAttribution-NonCommercial 4.0 Internationalhttp://creativecommons.org/licenses/by-nc/4.0/Human resourcesTriple-A supply chainAgilityAdaptabilityAlignmentAMO modelTop management supportDCVROTinfo:eu-repo/semantics/articleinfo:eu-repo/semantics/openAccesshttps://doi.org/10.1108/IJLM-01-2024-0038