Visitor emotional perceptions and satisfaction at the Fiesta of the Patios in Córdoba, Spain

Abstract

The main goal of this research was to analyse the emotional p erception of tourists that visit the Fiesta of the Patios in the city of Córdoba (Spain), recognised by UNESCO as an Intangible Cultural Heritage of Humanity, as well as the way in which this emotional p erception conditions their satisfaction and loyalty to the event. Three typ es of visitors were identi ed according to their degree of emotional p erception with the Fiesta of the Patios. The results obtained con rms that the tourists who have a greater emotional p erception of the event exp erience greater satisfaction with the Fiesta and the city. Accordingly, this typ e of tourist undertakes a greater assessment of the main tourist attributes of the event. Additionally, it should b e highlighted that the tendency to have a heightened emotional p erception also conditions, p ositively, the loyalty of the tourist, with their intention of return in future and recommend the event to family memb ers and/or friends.