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      Comprehensive Explanation of SLA Violations at Runtime 

      Müller Cejás, Carlos; Oriol, Marc; Franch, Xavier; Marco, Jordi; Resinas Arias de Reyna, Manuel; Ruiz Cortés, Antonio; Rodríguez, Marc (IEEE, 2013)
      Service Level Agreements (SLAs) establish the Quality of Service (QoS) agreed between service-based systems consumers and ...