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Artículo
Analyzing Consumer Loyalty through Service Experience and Service Convenience: Differences between Instructor Fitness Classes and Virtual Fitness Classes
(MDPI, 2020)
Theeruptionoftechnologyhasrevolutionizedthesportssector,incorporatingnewelements and new forms, and has therefore targeted sports activities. The inclusion of virtual fitness classes is leading to an increase in the offers ...
Artículo
El valor percibido y la satisfacción del cliente en actividades dirigidas virtuales y con técnico en centros de fitness
(Universitat de les Illes Balears. Servei de Publicacions, 2016)
At present, the fitness industry is on a growth path. One of the most prominent services in fitness centres is trainer-guided group fitnessactivities, which have evolved into virtual fitness activities with the inclusion ...
Artículo
Estimación muestral en la percepción de los servicios deportivos a través de la Teoría de la Generalizabilidad
(Universitat de les Illes Balears. Servei de Publicacions, 2016)
The present study uses the Generalizability Theory (GT) apply into the sport management area aiming to know the accurate sample size to evaluate the perceived quality. For this purpose, a compound structure was used for ...