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Mostrando ítems 1-7 de 7
Artículo
How to intensify the individual’s feelings of belonging to a social networking site? Contributions from community drivers and post-adoption behaviours
(Emerald, 2012)
Purpose – This paper aims to test an interaction effects model that includes perceived community support, community satisfaction, and post-adoption behaviours by analysing a social networking site called Tuenti. Inclusion ...
Artículo
A naive Bayes strategy for classifying customer satisfaction: A study based on online reviews of hospitality services
(Elsevier, 2019)
This research assesses whether terms related to guest experience can be used to identify ways to enhance hospitality services. A study was conducted to empirically identify relevant features to classify customer satisfaction ...
Artículo
What drives social integration in the domain of social network sites? Examining the influences of relationship quality and stable and dynamic individual differences
(Emerald, 2015)
Purpose – The purpose of this paper is twofold. First, the study aims to investigate the effects of personal innovativeness and familiarity on social integration in the domain of social network site (SNS) innovation. ...
Artículo
The role of user-generated content in tourism decision-making: an exemplary study of Andalusia, Spain
(Emerald, 2023)
Purpose – This research proposes to organise and distil this massive amount of data, making it easier to understand. Using data mining, machine learning techniques and visual approaches, researchers and managers can ...
Artículo
A knowledge structures exploration on social network sites
(Emerald, 2017)
Purpose – This paper aims to describe a method for combining perceived community support, relationship quality and the extended technology acceptance model in the same empirically derived associative network. The ...
Artículo
From frequency of use to social integration: The mediation ofroutinization and infusion in Tuenti community
(Asociación Española de Dirección y Economía de la Empresa, 2017)
This study examines post-adoption behaviors (i.e., frequency of use, routinization and infusion) and theireffects on the sense of community in the domain of social network sites. In particular, this contributionformulates ...
Artículo
Why do guests stay at Airbnb versus hotels? An empirical analysis of necessary and sufficient conditions
(Elsevier, 2023-09)
Our study explores the differences in necessary and sufficient conditions for producing (dis)satisfactory guest experiences between Airbnb and hotels, intending to develop competitive strategies for the hospitality industry. ...